Buying signals: examples, where to verify them and how to act

A buying signal is only useful if it's true, recent and at a company that fits. Verify the event at its source, act within days, and open with the event itself, never with the fact that you were watching.

Definition4 min readUpdated

Short answer

Buying signals are events or behaviors that suggest a company or person may be getting ready to buy. Account signals happen before you talk, such as a funding round, a new executive, a hiring push, a new location or research on your topic. Conversation signals happen during a deal, such as questions about price, implementation or contract terms. Sellers use them to decide who to contact now and what to say.

  • Check fit first: a strong signal at a company outside your ICP is still a poor prospect.
  • Verify account signals at the source: filings, press releases, careers pages.
  • Two or three signals pointing the same way beat one strong one.
  • Open with the event, not with what you tracked. Never say "I saw you on our pricing page."
  • Record which signal produced each meeting, and drop the signals that never do.
On this page

This page is for SDRs, account executives and founders deciding which accounts to contact this week, and for sales leaders setting up signal-based prospecting. It covers the two kinds of buying signal, where to check each one, how to weigh them and how to respond.

What buying signals are

A buying signal is anything a company or person does, says or goes through that makes a purchase more likely soon. Signals don't prove intent. They raise the odds, and they give you a reason to get in touch that's about the buyer rather than about you.

There are two kinds:

  • Account signals happen before you've spoken: a funding round, a new leader, a hiring push, a new site, a technology change, research on your topic or repeat visits to your website.
  • Conversation signals happen once a deal is under way: what the buyer asks, who they bring in and how they respond to next steps.

Intent data, the research activity collected by third-party providers and review sites, is one source of account signals, not the whole set.

Account signals and where to verify them

SignalWhat it often meansWhere to check itAct within
Demo or trial request, repeat pricing page visitsActive evaluationYour own website and CRMHours
New executive in the buying roleNew priorities, budget review in the first monthsCompany news page; for public companies, Form 8-K Item 5.02A week or two
Funding roundMoney to spend, pressure to growPress release; for many private raises, a Form D on SEC EDGARA few days
Hiring for roles your product supportsGrowth, or a gap your product fillsThe company's careers pageA few days
New location, plant or depotNew needs for equipment, cover, staff, systemsCompany news page, local business pressA few days
Technology adopted or droppedA project under way, or a gap left behindJob posts naming tools, the company's siteA week
Research on your topicThe company may be comparing optionsIntent data feed, review sitesA few days

Two public sources are worth knowing. A company raising money privately under Regulation D files a Form D notice with the SEC, which must be filed "within 15 days after the first sale of securities in the offering," and you can search filings by company and form type in EDGAR full-text search. Public companies report the departure or appointment of certain officers under Item 5.02 of Form 8-K, generally within four business days of the event.

Conversation signals

What they do or sayWhat it may meanHow to respond
Ask about price or contract termsThey're testing whether it can workAnswer plainly, then ask what they're comparing it with
Ask how long implementation takesThey're picturing life after the purchaseGive a realistic timeline and ask about their deadline
Ask about integrations or securityA technical reviewer is involved, or soon will beOffer the documents and a call with their reviewer
Bring a colleague or their boss to the next callThe decision is spreading to the buying groupAsk what each person needs to see
Raise a specific objectionThey're engaged enough to look for problemsTreat it as a question, not a rejection
Ask for referencesThey're close to a shortlistOffer a customer like them, with permission

Watch for the opposite too. A buyer who delegates you to a junior colleague, won't name a date or goes quiet after a proposal is sending a signal as well. For responses to the common objections, see the objection handling guide.

How to weigh signals

Not every signal deserves a call. Three rules keep the list short:

  1. Fit first. Apply signals only to accounts that match your ideal customer profile.
  2. Stack them. Several signals pointing the same way are more convincing than one.
  3. Recent beats strong. A funding round from last week matters more than an expansion from last year. Let signals older than about 90 days drop out.

Illustrative example. The companies, events and point values are invented to show the method.

Northgate Commercial Insurance (northgate.example), a broker for manufacturers, gives each verified signal points (strong 10, medium 5, weak 2) and calls any fitting account that reaches 10 this week.

AccountFits ICP?Signals in the last 90 daysPointsAction
Riverbend Plastics (riverbend.example)Yes, 140 employeesOpened a second plant (5), hiring 30 production staff (5), new CFO (5)15Call this week, open with the new plant
Cobalt Fabrication (cobalt.example)Yes, 85 employeesAttended a webinar on workers' comp costs (2)2Nurture; watch for more
Ashford Machine (ashford.example)No, 8 employeesHeavy research on commercial insurance topics (5)Not scoredSkip: outside the ICP

The three signals at Riverbend all point to the same thing: more property, more payroll and a new finance leader likely to review insurance. That's a stronger reason to call than any single event, and it writes the opening line.

How to act on a signal

  1. Verify it. Open the press release, filing or job post yourself, and note the date.
  2. Find the right person. The signal tells you the company; work out who owns the problem it creates.
  3. Lead with the event and what it usually means, phrased so they can correct you. Mention public facts, not your tracking. Saying you saw them on your website makes most buyers feel watched.
  4. Make a small ask tied to the event, such as 15 minutes on how the new plant changes their cover.
  5. Record the signal on the opportunity, then review each quarter which signals lead to meetings and which don't.

At volume, finding and checking signals is the slow part. Ready-to-Sell Leads are verified contacts with intent signals, each with a playbook that suggests the angle to open with.

Next step: turn a signal into a first message with the cold email templates, which are organized by trigger.

Sources

Written by the Bebop team at Blackpearl Group. Last updated .

Questions people ask

What are examples of buying signals?

Before a conversation: a funding round, a new executive in the buying role, a hiring push for roles your product supports, a new location, a technology change, research on your topic or repeat visits to your pricing page. During a deal: questions about price, implementation time, integrations or contract terms, bringing colleagues to calls and asking for references. Each makes a purchase more likely but doesn't guarantee one.

What is the difference between buying signals and intent data?

Buying signals is the broad term for any event or behavior that suggests a company may buy soon, including funding, leadership changes, hiring, new sites and what buyers say in meetings. Intent data is one kind of buying signal: research activity collected from websites, review sites and publisher networks, usually reported by company. Many sales tools blend both into a single score.

How quickly should you act on a buying signal?

Act on active-evaluation signals, such as a demo request or repeat pricing page visits, within hours. Events like funding rounds, hiring pushes and new locations are worth acting on within a few days, while the reason to call is fresh. A new executive often reviews suppliers in their first months, so contact them within a week or two. Signals older than about 90 days are history.

Should you tell a prospect you saw them on your website?

No. Most buyers find it uncomfortable to learn their visit was tracked, and it makes the message about your tools rather than their situation. Use the visit to decide who to contact and when, then open with something public and relevant, such as a recent expansion or a common problem for companies like theirs. Let them tell you what they're researching.

What are negative buying signals?

Negative signals suggest a deal is stalling or won't happen. Common ones are a buyer passing you to a junior colleague without staying involved, refusing to name a date or next step, going quiet after a proposal, removing people from calls, or repeating that there's no budget without describing the problem. Ask directly what has changed, and be ready to close the opportunity if the answer is nothing.

Find the accounts with a reason to buy now

Describe your market and the events that matter. Bebop finds matching companies and contacts and explains the signal behind each one.

Edit the search to match your market. Already have an account? Log in