How many employees does Citigroup have?

This page is for sellers, analysts and job seekers who need a Citigroup headcount they can cite. Citi reports its full-time headcount once a year, as of December 31, in its 10-K: in the overview near the front, with the prior year for comparison, and in the Human Capital Resources and Management section. Every figure below comes from those filings, with its date.

Citigroup employees by year

Most years are "approximately", rounded to the nearest thousand or hundred. The 2020 10-K gave an exact figure, 210,153, in its human capital section, and "approximately 210,000" in its overview. The changes are our arithmetic.

Where Citi's employees work

The 2025 10-K says Citi "has employees in over 90 countries, across all of its segments" and that "approximately 31% are based in the U.S." That's about 70,000 people by our arithmetic.

The 2024 10-K, the latest with a full table, split its 229,000 employees by business and region (in thousands):

Two things stand out. First, two-thirds of the workforce (155,000) sits in All Other, which includes operations, technology and staff functions that support every business, as well as Legacy Franchises such as Mexico's consumer bank. Second, 62% of employees are classed as International. The 10-K notes that "Mexico is included in International" and that the split "is based on business and region, which may not reflect where the employee physically resides."

What the number includes

• Full-time employees. Citi counts full-time staff. Its 2024 10-K says "part-time employees represented less than 1.0% of Citi's global workforce," and the 2022 10-K put part-time colleagues at under 1.5%.
• Every segment and country. The count covers Citigroup and its subsidiaries worldwide, including businesses Citi is exiting until they're sold.
• No contractors. The 10-K doesn't give a contractor count, and the headcount is of employees only.

What changed and why

2019 to 2022: growth to a peak

Headcount rose by 40,000 in three years. The 2022 10-K says that in 2022 "Citi welcomed nearly 60,000 new colleagues," a gross hiring figure: net headcount rose by 16,600 that year.

2023 and 2024: organizational simplification

In September 2023 Citi announced an organizational simplification. Its 2024 10-K describes the result: Citi "eliminated the previous Institutional Clients Group and Personal Banking and Wealth Management layers, exited certain institutional business lines and consolidated its regional structure, creating one international group." It recorded restructuring charges, mainly "severance costs associated with actual headcount reductions," of $781 million in 2023 and $259 million in 2024, and about $1.026 billion over the program to date by the 2025 10-K. Headcount fell by 10,000 in 2024.

2025 and 2026: exits continue

The 2025 10-K describes the remaining Legacy Franchises as "the Asia Consumer and Mexico Consumer/SBMM businesses that Citi has exited or intends to exit." It records an agreement to sell a 25% equity stake in Banamex, its Mexican bank, and says AO Citibank in Russia was sold on February 18, 2026. Each completed sale of a whole business takes its staff out of Citi's count.

Revenue per employee

Citi's 2025 revenues, net of interest expense, were $85.2 billion, up 6%. $85,225 million ÷ 226,000 = about $377,100 per employee (our calculation). For 2024, using the figure as restated in the 2025 10-K ($80,722 million ÷ 229,000), it was about $352,500.

Divestiture-related items of minus $0.2 billion bring the total to $85.2 billion. Because two-thirds of employees sit in All Other and support the segments, dividing a segment's revenue by its own headcount would overstate its output per employee.

Selling to a company this size

General guidance on how a global bank of this size buys, not a description of Citi's internal processes.

• Expect third-party risk management. Banks put new suppliers through vendor risk, information security, data privacy and resilience review, under rules set by their regulators. Have your documentation ready before your first meeting.
• Find the operations and technology owner. With most staff in shared operations, technology and staff functions, the buyer for a tool is often in a central function rather than the business it serves.
• Watch the restructuring. A bank simplifying its structure under regulatory consent orders, as the 10-K describes, prioritizes controls, data quality and efficiency. Frame your product against those priorities.
• Be patient with the cycle. Large banks often take months to onboard a new supplier. Our mutual action plan template helps keep both sides on track.

Mapping who owns a problem inside a bank this large takes time. Bebop researches each account and suggests who to talk to; check its findings against the filings.

How to check Citigroup's headcount yourself

1. Open Citigroup's 10-K filings on SEC EDGAR and pick the latest one, filed each February.
2. Search for "full-time employees". The overview gives this year and last year; the Human Capital Resources and Management section adds the US share.
3. For the business and region split, look for the table of employees "by segment, component and gender" in years that include one.

Next step: compare Citi with another big US bank on the Bank of America employees page or the Wells Fargo employees page.