How many employees does United Airlines have? Headcount by quarter, year and work group

United is one of the few large US companies still adding thousands of people a year: about 6,000 in the year to September 2026 and 43,500 since the pandemic low. Most of them are flight attendants, pilots and airport staff covered by union contracts.

Company profile5 min readPublished

United Airlines Holdings had approximately 117,900 employees on September 30, 2026, according to its Form 10-Q filed October 21, 2026, up 6,000 (5.4%) from 111,900 a year earlier. 83% are represented by US labor unions. Its 10-K reported about 113,200 employees at December 31, 2025. Flight attendants are the largest group, at 28,220, followed by pilots (17,126) and fleet service (16,789).

  • Latest figure: about 117,900 employees on September 30, 2026, from the Q3 2026 10-Q, up 5.4% on a year earlier.
  • Headcount has grown every year since the 2020 low of 74,400, by about 43,500 people (our arithmetic).
  • About 83% of employees are union-represented; flight attendants ratified a five-year contract in May 2026.
  • Salaries and related costs rose 8.3% in the first nine months of 2026, which United attributes partly to the 5.4% increase in headcount.
  • Revenue per employee was about $521,800 in 2025 (our calculation).
On this page

This page is for sellers sizing United as an account, job seekers, analysts and anyone who needs a United Airlines headcount they can cite. Every figure comes from United Airlines Holdings, Inc.'s filings with the SEC: the annual report on Form 10-K and the quarterly reports on Form 10-Q, which give "Employee headcount" at each quarter end. The fiscal year is the calendar year.

United Airlines employees by quarter (latest)

As ofEmployeesA year earlierChange (as reported)Source
September 30, 2026117,900111,900+6,000 (+5.4%)10-Q filed October 21, 2026
June 30, 2026117,500111,300+6,200 (+5.6%)10-Q filed July 16, 2026
March 31, 2026115,600109,200+6,400 (+5.9%)10-Q filed April 22, 2026
December 31, 2025113,200107,300+5,900 (+5.5%)10-K filed February 12, 2026

The 10-Q also says that at September 30, 2026, "83% were represented by various U.S. labor organizations." Year-over-year growth has eased from 5.9% in March to 5.4% in September.

United Airlines employees by year

YearAs ofEmployeesUnion-representedChange on prior yearSource
2025December 31, 2025113,20083%+5,900 (+5.5%)10-K filed February 12, 2026
2024December 31, 2024107,30082%+4,000 (+3.9%)10-K filed February 27, 2025
2023December 31, 2023103,30083%+10,505 (+11.3%)10-K filed February 29, 2024
2022December 31, 202292,79584%+8,695 (+10.3%)10-K filed February 16, 2023
2021December 31, 202184,10085%+9,700 (+13.0%)10-K filed February 18, 2022
2020December 31, 202074,40084%-21,600 (-22.5%)10-K filed March 1, 2021
2019December 31, 201996,00084%+4,000 (+4.3%)10-K filed February 25, 2020
2018December 31, 201892,00083%10-K filed February 28, 2019

The filings give the figures as "approximately", except the 2022 total of 92,795; the changes are our arithmetic. The 2020 figure excludes furloughed employees who were recalled under the Payroll Support Program extension passed that December, so the true pandemic dip was shallower than the table suggests.

United employees by work group

The 2025 10-K lists every union-represented group with its headcount at December 31, 2025.

Work groupEmployeesUnion
Flight attendants28,220Association of Flight Attendants
Pilots17,126Air Line Pilots Association
Fleet service16,789International Association of Machinists (IAM)
Passenger service11,493IAM
Technicians10,599International Brotherhood of Teamsters
United Ground Express passenger service6,727IAM
Storekeepers1,448IAM
Dispatchers554Professional Airline Flight Control Association
Other represented groups (instructors, planners, controllers, security)597IAM and Teamsters

Those groups add up to 93,553 people, or 83% of 113,200 (our arithmetic), which matches the filed share. The remaining 19,600 or so are management and other non-represented staff. United Ground Express, Inc. is listed in the 10-K alongside United Airlines, Inc. as one of the companies in the group.

What the number includes

  • All of United Airlines Holdings. The 10-K counts "UAL, including its subsidiaries," so United Ground Express staff are in.
  • Not the United Express carriers. Regional flights branded United Express are flown by CommuteAir, GoJet, Mesa, Republic and SkyWest under capacity purchase agreements. Their pilots and flight attendants work for those carriers and aren't in United's count.
  • Leave included. The 2021 10-K noted that its count included employees on voluntary leave programs; later filings don't say either way.
  • Mostly in the US. Every represented group is covered by a US labor organization. The 10-K doesn't give a count outside the US.

What changed and why

  • 2020: furloughs. In July 2020 United issued Worker Adjustment and Retraining Notification (WARN) Act notices to about 36,000 employees. It then cut the planned furloughs to about 13,000, with about 9,000 employees choosing voluntary options. The year-end count fell to 74,400.
  • 2021 to 2023: rehiring and growth. Headcount rose by about 29,000 in three years as flying recovered, to 103,300.
  • 2024 and 2025: United Next. The 10-K ties hiring to "our ambitious growth agenda under our United Next plan." Headcount grew by 4,000 and then 5,900.
  • 2026: still growing, and paying more. In May 2026 flight attendants ratified a five-year agreement effective May 31, 2026, with pay rate increases. Salaries and related costs for the first nine months of 2026 were $14,209 million, up 8.3%, "primarily due to increased pay as a result of the increase in flying activity, a 5.4% increase in headcount and pay rate increases."

Revenue per employee

United's 2025 total operating revenue was $59,070 million. Divided by year-end headcount, that's $59,070 million ÷ 113,200 = about $521,800 per employee (our calculation).

PeriodTotal operating revenueEmployees at period endRevenue per employee (our calculation)
12 months to September 30, 2026$65.6 billion117,900about $556,000
2025$59.1 billion113,200about $521,800
2024$57.1 billion107,300about $531,800
2023$53.7 billion103,300about $520,000
2022$45.0 billion92,795about $484,500

The trailing figure adds $50,156 million for the first nine months of 2026 to $15,397 million for the fourth quarter of 2025 (full-year $59,070 million less $43,673 million for the first nine months). Airline revenue per employee moves with fares and fuel surcharges as much as with productivity, so compare it only with other network carriers, such as Delta and American.

Selling to an airline of United's size

General guidance on how a 118,000-person airline buys, not a description of United's internal processes.

  • Map the work group. Pilots, flight attendants, technicians and airport staff have different leaders, training needs and tools, and changes to how they work often run through their union contracts.
  • Sell to the growth. A company adding 6,000 people a year needs recruiting, onboarding, training, scheduling and crew tools that scale. That's a different conversation from one about cutting cost.
  • Respect the operation. Safety, the FAA and on-time performance come first. Anything that touches aircraft or the operation goes through safety and regulatory review.
  • Know the hubs. Operations, maintenance and airport teams are organized around hub airports, so a regional approach can reach the right local leader.

For a research routine, see enterprise account research, and to reach budget owners, how to find decision makers.

Next step: compare United's workforce with its closest rival on our Delta employee count page.

Sources

Written by the Bebop team at Blackpearl Group. Published .

Questions people ask

How many employees does United Airlines have in 2026?

About 117,900 on September 30, 2026, according to United's 10-Q for the third quarter, filed October 21, 2026. That's up from 111,900 a year earlier and 113,200 at the end of 2025. United reports headcount every quarter in its 10-Q, so the figure is rarely more than three months old.

How many pilots does United Airlines have?

17,126 at December 31, 2025, according to the table of union-represented employee groups in United's 2025 10-K. They're represented by the Air Line Pilots Association under an agreement that becomes open for amendment in October 2027. Three years earlier, at December 31, 2022, United had about 13,831 pilots, so the group has grown by about 3,300.

How many flight attendants does United have?

28,220 at December 31, 2025, United's largest work group, according to its 2025 10-K. They're represented by the Association of Flight Attendants, and in May 2026 they ratified a five-year agreement, effective May 31, 2026, with pay rate increases and scheduling changes. At the end of 2022 United had about 23,065 flight attendants.

Did United Airlines lay off employees?

In 2020. United sent WARN Act notices to about 36,000 employees in July 2020, then reduced involuntary furloughs to about 13,000 after about 9,000 employees took voluntary options. Federal payroll support let it recall furloughed staff. Since then headcount has grown every year, to about 117,900 by September 2026, and the filings describe no layoffs.

How many United Airlines employees are in a union?

About 83% at September 30, 2026, according to United's 10-Q. The represented groups listed in the 2025 10-K add up to 93,553 people (our sum), covered by the Association of Flight Attendants, the Air Line Pilots Association, the Machinists, the Teamsters and the Professional Airline Flight Control Association. Management and other non-represented staff make up the rest.

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